top of page
Cookies Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive and allows the website to distinguish you from other users when you browse the site. The majority of web browsers allow some control of most cookies through the browser settings. Once permission is granted, a cookie file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but as previously mentioned, you can usually modify your browser setting’s to decline cookies if you prefer. Be warned that this may prevent you from taking full advantage of the website.

We use Google Analytics to measure how people visit our website as part of an ongoing process to improve our visitor’s experience. It uses four cookies to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site to further benefit the visitors. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have been referred to the site from and the pages they visited. It helps us to measure and understand the effectiveness of the advertising we serve to you and others and to deliver relevant advertising to you.  Read an overview of privacy at Google, or opt out of Google Analytics across all websites.

Links to other websites

Our website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights

You may choose to restrict the use of your personal information in the following ways:

·  By e-mail:

·  By post:  111 Promenade, Cheltenham, Gloucestershire, GL50 1NW

If you believe that any information we are holding about you is incorrect or incomplete, please write to us or send us an email as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.

You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments will be impaired. Likewise, you may request that any information we hold about you is deleted and we will do so unless there is a legal basis for us to retain that information.

You have the right to ask us not to process your personal information for marketing purposes. We will only contact you for marketing purposes if you have opted in to receive such communications. If you wish to stop receiving some or all marketing communications from us, you can let us know by email to

In some circumstances, you have the right to be forgotten and we will erase all data held about you and will be assessed on a case by case basis.

Access to information

Under the Data Protection Act 1988 and General Data Protection Regulations you may request details of personal information which we hold about you by making a subject access request to or by writing to us at the address detailed above.

All records will be supplied within 1 month of receipt of the Subject Access Request.

All requests will be subject to the appropriate identification checks. Whilst there is no charge for the first copy of your record, we reserve the right to charge a small administrative fee for all subsequent copies of the same record.

bottom of page